Frequently Asked Questions
Why to buy from ABKEYS?
ABKEYS is the leader in automotive security products and solutions in the U.A.E. and The Middle East. We provide wholesale, retail, and supplies to locksmiths and key stores nationwide. Our company makes sure that we supply and meet our customer’s requirements. We assure our customers that the products we supply are properly tested to ensure the best performance and quality they need.
Is ordering at ABKEYS store safe and secured?
Yes. We take the utmost care with the information that you provide us when placing your order. All the details you provide us upon paying are hidden from us and our employees to ensure customer security and safety.
Can I save money when I order from ABKEYS store?
Yes, of course, ABKEYS supplies you with a lot of car keys & locksmith products at competitive prices with very high quality, also we have great deals on hot items, and it is updated continually.
Do I Need an Account to Place an Order?
Yes, you have to sign up on our website to be able to place your order however you can sign up using your Google or Facebook account
How Do I Place an Order?
You can place an order from www.abkeys.com very easily, by signing up on our website, adding the items you wish to order, adding your shipping address, and choose the shipping method you wish to use, and paying for your order using the payment method you prefer.
When do you ship online orders?
We ship orders every day and within 24 working hours after placing the order.
The shipping takes place from Saturday to Thursday
Do you ship to P.O. box addresses?
Yes, we ship to any shipping address with a P.O. Box number.
How Do I Track My Order?
ABKEYS will send you an email with the tracking number once the order has been shipped, and you can track it using the provided link.
We ship the orders within 1 or 2 working days, and it takes from 3 to 7 working days to deliver the package depending on your destination.
How much does it cost for an item to be shipped?
The shipping charge depends on the weight and the required destination.
when you add items to the cart, you will see the shipping charges in the checkout page.
We usually ship with FedEx and EMS couriers.
What payment methods do you accept?
We accept:
-Pickup From Our Office (for customers within UAE)
-PayPal, Credit Card
-Bank Transfer and Western Union
I’m thinking of starting a locksmith business, but I don’t know anything about it, how can I start?
ABKEYS can supply you with all the necessary equipment, keys, remotes, machines, and more locksmith equipment, and we will teach you the proper ways to use them and how to be a professional in this field.
What is the difference between Genuine and non-Genuine products?
The genuine product is produced and manufactured by the same vehicle manufacturer, other products are produced by ABKEYS or one of our certified manufacturers at very high quality.
What if I received the wrong items?
In ABKEYS we do our best and we guarantee you receive the exact items you have ordered, in case of wrong items are received please contact us immediately.
I would like to buy a key for my car, can you assist me with how to program it?
It is better to purchase the key from your local locksmith, as there are many models and technical options that may cause the key not to work, and ABKEYS supplies car keys in wholesales mostly.
What are your company timing and the appropriate time to call?
We are more than happy to receive your calls from Saturday to Thursday from 5:30 am to 9:30 am / 12:30 pm to 5:30 pm (GMT).
How should I contact you if I have any queries?
You can find all our contact details on the "Contact Us" page, or you can email us directly at: